Data We Collect and Why We Collect It
When you open an account, we collect the information you provide during registration — your name, email address, mobile number and date of birth. When you fund your account using bKash, Nagad or Rocket, our payment processor captures the transaction reference and wallet number to verify
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the deposit and match it to your account. We do not store your full wallet PIN or any credential that lets us initiate a transaction on your behalf. We also collect device identifiers and session data — browser type, IP address, operating system — so we
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can secure your account against unauthorised access and improve how the platform loads on your handset. If you reach our support team by chat or email, the conversation is logged so we can track resolution and follow up if needed. All of this data is used
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strictly for account management, payment verification, security and service improvement. We do not sell your personal data to third parties. Sharing with partners only occurs where it is necessary to process your bKash, Nagad or Rocket payment, or where we are required to by applicable law.
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Your rights regarding this data depend on local law and the eligible region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.